See questions and answers. I said, “Yes – you can replace the cables. I called Western Digital support. Over the recent years I have purchased quite a number of these drives. I asked what I should do when I need a new drive and the market is filled with product that was shipped with the inadequate cables. But they have an identified, known, and confirmed defect in the USB 3.

Uploader: Taran
Date Added: 8 September 2013
File Size: 19.20 Mb
Operating Systems: Windows NT/2000/XP/2003/2003/7/8/10 MacOS 10/X
Downloads: 79121
Price: Free* [*Free Regsitration Required]

I purchased that computer in before these USB 3. Write a customer review. That seemed to confirm to me that the cables were defective in some way. Whenever you add or change a file, it’s instantly backed up.

He didn’t sound very happy at this point. Finally, they essentially admitted that they knew all about this all along and also had a solution that they never offered to me until I pressed hard.

There was an error retrieving your Wish Lists.

So, before I repair the computer, I rescue the pictures, and any other file they might value. I’ve been doing backups using both hard drives and discs, and it has been of ddbkxh5000abk help throughout the years. Tried it on another laptop. Read reviews that mention hard drive western digital external hard easy to use works great hard drives usb port time machine macbook pro highly recommend plug and play usb cable stopped working portable external portable hard recommend to anyone works well passport 1tb portable great price backup software.


He spoke with his supervisor again and said he could do it. I contacted the computer manufacturer and they claimed it was a Western Digital problem. Let me tell you my story. Am I supposed to just wait until that inventory sells off or should I instead buy Seagate drives Get fast, free shipping with Amazon Prime.

Automatic backup WD’s automatic, continuous backup software works quietly in the background to help protect your data using minimal PC resources. He said, yes that was correct. Because there are a few details to know before starting backing up your data. Compared to My Book Essential. I have a couple of USB 2.

Solvusoft: Microsoft Gold Certified Company

I WAS a very satisfied customer. The Western Digital My Passport 2 TB is an awesome way to carry large amounts of data in a tiny container, that is always available and secure. Also, the truly fast data transfers done with the USB 3. I got on Amazon and found a seller for a compatible USB 3.


The ad does not inform my purchase.

WDBKXHABK-EESN | Western Digital GB USB Portable Hard Drive | RS Components

The descriptions were fairly consistent: The descriptions were fairly consistent: Then we protect the drive with a durable enclosure designed for style and protection. I tried different drives – they all worked just like I expected.

Speaking of the USB connector, another great feature is that only requires a single USB port for power, while many external hard drives and enclosures, with form factor 2. Shame on you Western Digital!! I WAS a very satisfied customer. How is the Gold Competency Level Attained?

My Book Live Duo.

Author: admin