You can also download the free software, for Windows and Mac OS machines, at www. Virgin Mobile offers no product support on its site. Is anyone having the same problems and has anyone found a solution? If this works it will seem surreal. Pide al usuario que reinicie el equipo si fuera necesario.

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Used the MC via usb, installed the software and rebooted as directed. The Best Phones of They sent me a new MC but still no connection. Solution was to pull installation files from modem.

I think verizon bugged my system to not accept other services and now I am not using them anymore and I have a hard time with everything I have several Macs in my house and a PC. Thanks so much and please post away. Lastly, the Network options do not show an interface for the Novatel Wireless Modem.

Novatel MC760 Mobile Internet Stick

My guess is virgin mobile is having problems configuring to different mc7600 because there are so many and they control marketing Have called tech support and he told me weak signal. Thanks for marking this as the answer.


I am going to take to an apple genius tomorrow. Took my MBP to work and still had the same problem.

When I click connect, my Mac asks me for my admin username and password, I mv760 and it just goes back to “ready” status and NEVER connects to the internet. You can follow the question or vote as helpful, but you cannot reply to this thread. Just can’t use the manager software that came on the MC What is the failure? I got a new one and did the same.

Thanks very much for the advise – I was having a difficult time as well and after two calls to tech support, was going to figure it out on my own, or return it.

Without those, nobody will be able to help you much. Novatep have tried every thing I can think of- Any suggestions?

Well I will be back with my praise or my disappointment I will come back tomorrow after I get home and try this method If this works it will seem surreal. The MC has a built-in microSD card slot, for reading phones’ little memory cards. window


The machine itself is totally awesome, It picks up wifi, novayel always comes up ‘cannot display’ Remove the USB modem. I too could not get this software to work.

Support Information | NovAtel

Currently, if I do a cold boot on my MBP, I get the gray screen with the apple logo and a progress bar that takes a long time to ever get to the desktop. In reply to sLukem’s post on June 21, VZAccess Manager works the same with all of Verizon’s modems; it’s a pretty nondescript dialer application that lets you easily track connection speed and data usage. Mar 6, 1: In the meantime I am return this stupid aircard. This novaetl is supposed to mbe compatible with Macs and as mentioned, does work on my daughters Mac but my two Mac’s does not work with.

Pantech UM Verizon Wireless.

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