I have this question too. Message 3 of 6. No help with removing static charges. Audio and mic connector. The usb and microphone jack works fine but the computer doesnt regognice the aux cable or headphones at all!

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I already checked the connections and for me they seem good. Audio and mic connector. Hi, I broke my 3,5mm audio jack a short time ago by hitting the aux cable accdentally so that it snapped inside.

You can also auduo to download the Audio and Chipset drivers for the unit from the support page. If you find a post helpful and it answers your question, please mark it as an ” Accepted Solution “!

Lenovo y500 audio problems

The part i have is this: Is it possible that the broken jack could have caused any harm further than for the chipset? Make sure to reboot after the update. Turn the unit on as normal Hope this helps, let us know how you get on. Check the connections again, make sure that nothing is loose or left unconnected. Forums Knowledge Base Blogs.


I do NOT get popup for the headphone jack. Or you could try doing the windows recovery as a last resort. Turn the unit on as normal. Register Sign In Help.

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Replace the battery and the Mains adapter 5. Seems like it might be mechanically broken. Update us how it goes. Thank them with a Kudo! Press and hold the front power button for 30 seconds 4.

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I have uninstalled and reinstalled realtek now for two times. I have this question too.

If i go to sounds and playback devises, it wont show headphones there. Hello Meskelin Thanks for using the Lenovo forums. Maybe I have to report from it. Lenovo is committed to environmental leadership from operations to product design and recycling solutions.

No help with removing static charges. Are you sure that it is the right part that was ordered for the unit?

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Message 5 of 6. It may be that it is not compatible with the setup.


Lenovo Y audio jack. Message 3 of 6. This will help the rest of the Community with similar issues identify the verified solution and benefit from it. Our commitment to the environment Lenovo is committed to environmental leadership from operations to product design and recycling solutions.

Message 4 of 6.

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