Message 5 of 5. Select the desired files and choose ‘Download files’ to start a batch download. Many others are experiencing the same issue. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. We are unable to determine your warranty status for the product and serial number provided. I replaced the HP black ink XL cartridge with a new one and it prints in black and white now.

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HP Officejet All-in-One Printer Series – G – Driver Downloads | HP® Customer Support

Test pages print out in colour but nothing prints in black weries. See your browser’s documentation for specific instructions. The list of recommended drivers for your product has not changed since the last time you visited this page. Any warranty support needed would be completed by the reseller that sold the product.


The Virtual Agent is currently unavailable. Reply I have the same question.

HP Customer Support – Software and Driver Downloads

Slide your fingers into the two slots, and then gently lift up to open the cartridge access door. Please try again shortly.

Drivers may be in development so please check back at a later date or visit the product homepage. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather all-in-oje about your HP and Compaq products to provide quick access to support information and solutions. Email list of drivers. Select your desired files and a list of links will be sent by email.

See your browser’s documentation for specific instructions. The carriage moves to the cartridge access area.

Message 3 of 5. Would you like to view the product details page for the new product? Select your operating system and version. Unable to determine apl-in-one status.

Page not found – Modern Office Methods

Thank you for lrinter patience. By using this site, you accept the Terms of Use and Rules of Participation. Let HP identify any out-of-date or missing drivers and software How does Serries use product data collected with this service? This product has been exchanged for a new or refurbished product.


Product sold by third party: Open download list Select an operating system and version to see available software for this product. If you just set up your printer and you notice that black prinher is missing or faded on your printouts, remove the black ink cartridge and print only with the tri-color ink cartridge.

Choose ‘Refresh’ to update the list. It matches the product: Pirnter return to the product information page and verify the numbers provided or try again later. HP has released a security bulletin for systems with Intel x86 processorand will continue to provide more information on other processors ARM, AMD as it becomes available. Select all Deselect all. Please try again shortly. I hope both you and your product works great and remain healthy for a long time .

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