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Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router Heniusnet router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected. If the problem is still the same, contact our customer support for assistance.

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You can’t post conmments that contain an email address. Unfortunately, we do xom offer global warranty on our products. Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US. Posted on Jan 19, How do I solve this problem? Keyword Tool Google Ranking.

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If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O. The mouse is 2. You td also try it on a different laptop or another USB port to exclude the battery beniusnet problem. Alun Cox Level 3 Expert Answers. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance.


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Alot of people loosing there disk today haha te problem Here is the download link for you http: Only if the model has a special function or Macro key setting is when you need to install the driver. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. Simply enter your model and operating system in the drop down menu and download geniusnet com tw drivers and install.

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