You can also use the below options to login. Dongle Manager has an option to ‘check for updates’, and will update the dongle if updates are available. Run troubleshoot if needed. If you are still experience problems with the dongle not being detected and it is not a hardware issue, it may be a software issue. You will need to submit a support ticket so the dongle can be fixed. You could to find someone who has an HL key, use the HL key to load the drivers and then pull that key out and replace it with your key. I have four 4 files listed:

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In these cases we need to create a license at our end before you run Dongle Manager to do the update.

Troubleshooting HASP, dongle and licensing issues

After Windows Update, we can see that the Sentinel License Manager service is running fine and the Sentinel keys available in the network are visible in Hhasp Control Center. You may need to wait a few seconds for the dongle to be completely installed by the operating system. Each Attachment size should not exceed 5. Be sure to run the upgrade locally on your machine. After you have done the steps above, you can check whether your dongle is detected by your system by following the steps below on the computer with the dongle plugged in: Only the Local Hasp key is not visible.


Jon Pearse Posted Updated. For example, if the License Manager is running as a service, you must stop the service before upgrading the driver. Intella will run in a VM environment using a dongle.

Also make sure that the Intella files and the Hasp files are added to the white list of any security software which you are running on the system. Leave coddesoft comment on GauravBhanot’s reply. Click Next to begin the installation. This is not a big issue as the dongle can be cleared, and the new version along with a few earlier versions for backwards compatibility can be loaded onto the dongle.

Updates can be missed or applied out of order which stops the new license being applied to the dongle. Hi Dwain, thanks for your notes It still doesn’t work Please turn JavaScript back on and reload this page.

Choose files or drag and drop files.

If your software is still running in demo mode after following the above instructions, reboot your PC and run the wizard again. Click Finish to close the wizard. I haven’t had a problems with dongle on old machines I had If the LED lights hqsp, the application should be able to access the dongle.


If you do not have the SACC, or you do not see your dongle, you will need to reinstall Intella as a full administrator on the system. Section 3 – Dongle not showing or updating to the latest version. Please tell us why you want to mark the cdoesoft as inappropriate.

Below you’ll find a list of the errors which have been reported to us, together with the solutions for these errors. Below is a flowchart to help identify which category your issue applies to.

This can occur if you manually update your dongle using v2c files. You will need to submit a support ticket so the license can be made. Was this article helpful?

HASP Security Key Driver and Windows XP SP2

The license agreement screen will appear. Go to original post. The Key ID is the serial number of your dongle. The wizard will show the file copy status and also notify codesofh when the new HASP drivers are being installed. Try another USB port.

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